Jacobean Posted June 24, 2009 Report Share Posted June 24, 2009 Had a phone call about a service that our water company offer re pipework. I generally get the leaflets through the post and bin to be honest but the chap said in the event of a claim there is no excess charge. Unfortunately the line was crackly so I couldn't hear half of what he said but he did say for the first year the whole premium is only £23.88. Offer on today. Hmm. I'm not daft enough to just say oh yes straight away and give a stranger my debit card details. He has given me a number to ring back on. I sense a con somewhere as how can they afford to give insurance for £24? Has anyone had this? I realise it's a special today only offer but even so. I've got nothing in writing, only a conversation with him telling me there are no costs if we have to call on them. Also said they can call out within 24 hours. Link to comment Share on other sites More sharing options...
greys mum Posted June 24, 2009 Report Share Posted June 24, 2009 (edited) Are these the people? http://www.homeserve.com/?hs_c_id=PPC_GOO_...CFUoB4wod8QhWCQ I just googled them, but don't know what they are like. Just found this though. Just seen it is 2007 http://archive.lancashireeveningtelegraph..../17/992743.html Edited June 24, 2009 by greys mum Link to comment Share on other sites More sharing options...
elainew Posted June 24, 2009 Report Share Posted June 24, 2009 I had to deal with Homeserve on a work capacity at one time to find tradesmen in emergencies - they were an absolute waste of space. I'm sure someone on here had unsuccessful dealings with them recently. Link to comment Share on other sites More sharing options...
merledogs Posted June 24, 2009 Report Share Posted June 24, 2009 My next door but one neighbour who shares a drain with me tried claiming with them when his drain broked and they were useless. Whereas my insurance company (esure) dealt with the claim as my bit of drain was damaged by roots as well, they basically paid for everything to be sorted under the accidental damage bit of the policy. Link to comment Share on other sites More sharing options...
Ian Posted June 24, 2009 Report Share Posted June 24, 2009 Like any insurance Michelle the price will reflect how likely you are to claim & for how much - have you ever had a major plumbing problem whilst living there? There are also some aspects that are the responsibility of your water company not you & lastly whenever someone quotes me a special price today it's usually been a lie / available another day but if you want to find out more there are details on their website http://partner.homeserve.com/unitedutilities Link to comment Share on other sites More sharing options...
Jacobean Posted June 24, 2009 Author Report Share Posted June 24, 2009 Hmm funnily enough the phone number he has given me is for Homeserve themselves yet he kept telling me he was United Utilities. Smelling rats detector was right then. Thanks folks. Link to comment Share on other sites More sharing options...
Happylittlegreensquirrel Posted June 24, 2009 Report Share Posted June 24, 2009 I have had cover with Anglian Water for pipes and plumbing etc and I am 99 % sure its homeserve they have been excellcant every time I have called them and had plumbers here in under 30 minutes more than once ( really good plumbers as well ) I do pay more than 28 quid a year Link to comment Share on other sites More sharing options...
Laurel n Hardy Posted June 24, 2009 Report Share Posted June 24, 2009 If it sounds too good to be true then it usually is... (too good to be true) Link to comment Share on other sites More sharing options...
Ruby1Nic Posted June 24, 2009 Report Share Posted June 24, 2009 If it is Homserve, then we have had to call upon their services on 2 occasions and both times I was more than happy with how they dealt with us. The 1st was for a problem with the French Doors not closing properly and the 2nd was with our boiler. Link to comment Share on other sites More sharing options...
Houndwoman Posted June 25, 2009 Report Share Posted June 25, 2009 I have got cover with Homeserve and have for about 5 years now, in fact I think most of my neighbours have! I see their vans a lot around here though I haven't had a need to call them (thank G)! My sister had to call them out about a blocked drain and they turned up promptly and she was pleased with the work that was done Link to comment Share on other sites More sharing options...
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