Rumpole Posted August 31, 2010 Report Share Posted August 31, 2010 im thinking of changing broadband and home phone provider and o2 have a good deal at the moment for existing customers which we are but i dont want to change and find out the broadband is rubbish. Does anyone have o2 broadband and is it any good ? Link to comment Share on other sites More sharing options...
Pingu Posted August 31, 2010 Report Share Posted August 31, 2010 the broadband itself is ok - i am on it their router is crap though and their customer service can be patchy IME have a look at BE - lots of people i know who are on them are more than happy Link to comment Share on other sites More sharing options...
Rumpole Posted August 31, 2010 Author Report Share Posted August 31, 2010 oooh ta pingly one i have a netgear router if i went with o2 could i use that? am liking their home phone package as it allows a bundle of free calls to 0870 numbers (which i use a lot) as well as free anytime calls at a much better rate than im getting currently but you have to have their broadband to get the home phone i think. Link to comment Share on other sites More sharing options...
Ian Posted September 3, 2010 Report Share Posted September 3, 2010 I've been waiting for them to "get set up here" as I like the look of their package too but have never been able to get O2 on my exchange so far (not at the advertised / competitive rates anyway). I thought they had amongst the best customer service reviews around? Based on those I've read they won overall here, http://www.broadbandchoices.co.uk/broadband-reviews.html Only Be beat them here http://www.broadband-expert.co.uk/broadband-reviews/ & they are well up there here http://www.reviewcentre.com/products3067.html They also offer a 30 day trial period during which you can cancel the contract if not satisifed so you've seemingly little to lose by trying them. I love a bargain Link to comment Share on other sites More sharing options...
Ian Posted September 3, 2010 Report Share Posted September 3, 2010 Post office do a cheap deal too if you've not seen it. I've been with them about 9 months & in that time have found the broadband itself acceptable (some times faster than others but comparable with or better than others I've tried - AOL, Pipex / Tiscali) though customer service is (like most providers it seems) quite poor if you do need to contact them. Link to comment Share on other sites More sharing options...
Rumpole Posted September 3, 2010 Author Report Share Posted September 3, 2010 Thanks ian ill have a look at that too Link to comment Share on other sites More sharing options...
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