Kathyw Posted August 12, 2006 Report Share Posted August 12, 2006 I couldn't get connected and did a troubleshoot thingy/ When it told me to check my ports - they were missing from the list in divise manager. Messenger popped up and then said it couldn't connect and told me that I had said I wanted to work offline-no I didn't. I am online now but have no idea how I got here - can anyone advise me please? Link to comment Share on other sites More sharing options...
Kerrio Posted August 12, 2006 Report Share Posted August 12, 2006 Have you rebooted? Are the ports back after a reboot? Is this the new laptop? Has it cooked itself? Have you rebooted? Are the ports back after a reboot? Is this the new laptop? Has it cooked itself? Oh - and is there anything in the event viewer? (assuming you are running XP) Link to comment Share on other sites More sharing options...
Kathyw Posted August 12, 2006 Author Report Share Posted August 12, 2006 I didn't even know I had 'events viewer. I just looked and yes there is lots of stuff in there Link to comment Share on other sites More sharing options...
Kerrio Posted August 12, 2006 Report Share Posted August 12, 2006 I didn't even know I had 'events viewer. I just looked and yes there is lots of stuff in there Is it green yellow or red? Green is good yellow is hohum red is not necessarily bad... but..... Link to comment Share on other sites More sharing options...
Kathyw Posted August 12, 2006 Author Report Share Posted August 12, 2006 Security is yellow. Application is blue System is blue That's the colours on the left of the long lists of stuff under the different headings. Link to comment Share on other sites More sharing options...
Kerrio Posted August 12, 2006 Report Share Posted August 12, 2006 Security is yellow. Application is blue System is blue That's the colours on the left of the long lists of stuff under the different headings. security is yellow??? Oh dear You should drill down into the security events and see what is going on. On the other hand audit events within security are yellow - so its not necessarily a bad thing. Are your ports back after a reboot? Link to comment Share on other sites More sharing options...
Kathyw Posted August 12, 2006 Author Report Share Posted August 12, 2006 (edited) It says Success audit and it is a yellow key like a door key. and ports are still no listed in the device manager. But I am online Edited August 12, 2006 by Kathyw Link to comment Share on other sites More sharing options...
Kerrio Posted August 13, 2006 Report Share Posted August 13, 2006 It says Success audit and it is a yellow key like a door key. and ports are still no listed in the device manager. But I am online Success audit in security is fine. The ports you see listed in device management have notheing to do with being online. The ports (traditionally ) were the serial and parallel interfaces for printing and interfacing to external devicese etc etc. These days they can be more extensive - with bluetooth connections and such, It may well be that you just don't have any ports connected and therefore would not see anything - a lot of computers no longer have a serial or paralell port - and unless you have bluetooth enabled you may just not have anything. If there was anything serious going on I would expect to see it listed in the system events (listed as a red exclaimation mark) So there may be nothing to worry about at all. Link to comment Share on other sites More sharing options...
Kathyw Posted August 13, 2006 Author Report Share Posted August 13, 2006 I did have them listed before when I have gone into device manager they have been there - so perhaps they just decided to hide On the system thingy I have three items (amongst others) that say 'Remote Access' is that anything to worry about? Link to comment Share on other sites More sharing options...
Kerrio Posted August 13, 2006 Report Share Posted August 13, 2006 I did have them listed before when I have gone into device manager they have been there - so perhaps they just decided to hide On the system thingy I have three items (amongst others) that say 'Remote Access' is that anything to worry about? In which case there is somethin awry (even if you had no physical ports I would expect there to be virtual ports) Well its very odd that you only have 3 items - I would expecty it to be brimming with useless info. What does the "Remote Access" one actually say? Are you running the remote access connection manager service? DO you want to? IE do you let someone else connect to your computer to fix it for you? If not in the first instance I would turn that off. Link to comment Share on other sites More sharing options...
Pingu Posted August 13, 2006 Report Share Posted August 13, 2006 could you go to a command prompt (dos prompt) and type netstat > c:\netstat.txt then open notepad open the file c:\netstat.txt copy and paste the results here in the event logs.. ignore the security one its not going to tell you anything of use - mainly just log on log off info its the system one thats going to be interrsting or poss the application one. open up event viewer open the system one click --- view---filter and uncheck all the boxes except error. open uop some of the events by double clicking them. there *should* be a link to a techie site in the events that will tell you what each one means Link to comment Share on other sites More sharing options...
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