Roodles Posted March 31, 2011 Report Share Posted March 31, 2011 Hi has anybody on here ordered goods from dog-online and if so what experience have they had. On 7th March I ordered a waterproof dog bed, a few days later I received an invoice saying bed had been dispached direct from manfacturer and to expect delivery in 7-10 working days. As of yet I have not received goods nor have I been able to contact them by phone or email, Any advice would be welcome as to who i could contact if goods dont arrive or if you have had dealings with the comany before. Thanks Di x Link to comment Share on other sites More sharing options...
Fee Posted March 31, 2011 Report Share Posted March 31, 2011 That's not good My only experience with them was positive, I ordered four dog beds from them and they arrived five days after the order was placed. Link to comment Share on other sites More sharing options...
vonny Posted March 31, 2011 Report Share Posted March 31, 2011 When I had a problem with a different company, I contacted my Bank for advice as I paid with my Debit Card. I was sent forms for a Charge Back to my Card. Link to comment Share on other sites More sharing options...
blackmagic Posted March 31, 2011 Report Share Posted March 31, 2011 Just tried the website but the page for dog beds in blank. Contact your bank or credit card company and ask for a charge back due to non receipt of goods. If it turns up you can pay for it then. Link to comment Share on other sites More sharing options...
Roodles Posted April 1, 2011 Author Report Share Posted April 1, 2011 Thanks for all replies, I have had an email off them today saying my order has been cancelled and they are going to refund payment, I was getting a bit worried Does anybody know where I can get a good quality waterproof bed from, its got to be large as it's for two dogs and with sides not just a cushion. Thanks Di x Link to comment Share on other sites More sharing options...
blackmagic Posted April 1, 2011 Report Share Posted April 1, 2011 If you do Google search for waterproof dog beds you get lot of sites. Link to comment Share on other sites More sharing options...
Fee Posted April 1, 2011 Report Share Posted April 1, 2011 I've ordered from these people in the past without any problems: Waterproof Beds Link to comment Share on other sites More sharing options...
Annie Posted April 1, 2011 Report Share Posted April 1, 2011 We have a couple of the waterproof beds from here http://ukpetbeds.co.uk/index.html Link to comment Share on other sites More sharing options...
blackmagic Posted April 2, 2011 Report Share Posted April 2, 2011 Some dogs don't like waterproof beds as they often rustle. Link to comment Share on other sites More sharing options...
merledogs Posted April 3, 2011 Report Share Posted April 3, 2011 Does anybody know where I can get a good quality waterproof bed from, its got to be large as it's for two dogs and with sides not just a cushion. Try Zooplus or else eBay. I like these ones I made simple covers for my waterproof ones from old fleecy blankets, so they are snuggly in winter. Link to comment Share on other sites More sharing options...
Fee Posted April 3, 2011 Report Share Posted April 3, 2011 I've got Softee Country Dog waterproof beds for mine (like this) and put a piece of vet bed over the bottom cushion to make them cosier. The feel of them is like canvas, they aren't slippery and squeaky like some waterproof beds. The dogs really seem to like the high sides. The Large is easily big enough for my greyhound-sized lurcher (in fact he often squeezes into the Medium I bought for the smaller dogs), and they do an extra large which would probably fit all five of mine Link to comment Share on other sites More sharing options...
EAD Posted April 3, 2011 Report Share Posted April 3, 2011 I have this bed which is fab, can be used with or without cover and so easily cleaned. Link to comment Share on other sites More sharing options...
Roodles Posted April 3, 2011 Author Report Share Posted April 3, 2011 Thanks for replies It's got to be waterproof as one of my dogs is incontinent, was planning on using vetbed over the cushion with a towel under the vetbed to soak up any accidents She doesn't wet all the time, she seeing vet this week now I've realised it's her, was blaming my 18 year old cat who likes to snuggle up with the dogs If anybody has any good ideas for dealing with an incontinent dog they will be very much appreciated, at the moment I'm using a plastic sheet over my rug with a throw on top and throws on my sofas Thanks Di x Link to comment Share on other sites More sharing options...
blackmagic Posted April 3, 2011 Report Share Posted April 3, 2011 you could use incontinence pads under the vet bed. I think you can also get a large sheet- depending on what size the bed is. I recently read of someone who used a cloth backed vinyl tablecloth on the floor. It is waterproof and the cloth soaks up the urine. He said it could just be hosed off and dried quickly. Link to comment Share on other sites More sharing options...
merledogs Posted April 4, 2011 Report Share Posted April 4, 2011 If anybody has any good ideas for dealing with an incontinent dog they will be very much appreciated, at the moment I'm using a plastic sheet over my rug with a throw on top and throws on my sofas You can get fleece picnic rugs which are backed with waterproof stuff . Have a look here Link to comment Share on other sites More sharing options...
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